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your current business in every way.

Our Leadership Training Courses - People

A loyal customer has a positive emotional connection with you and / or the company.

Leadership 3p provides leadership development, organization development, and culture change services. We are not a training company. Rather, we partner with executives to create the ideal culture to improve performance and propel the business to the next level. We are a strategic resource.

Our premise is that “Performance equals Potential minus Interference.” This premise applies to individuals, teams, departments, divisions, and the organization overall.

Adaptive (Situational) Leadership

Achieve goals and results more quickly by selecting and utilizing the best leadership style for the situation.

Whether aware of it or not, every leader has a preferred leadership style - the style that is most natural and used in most situations. High performing leaders utilize multiple leadership styles. They are adept at using the best style for the given situation. These managers achieve goals and results more quickly by selecting and utilizing a leadership style for the situation. Employees are at different readiness or developmental levels. The adept leader learns to match the readiness level with the appropriate leadership. By using the appropriate leadership style, the effective manager can grow and develop highly effective teams.

Participants in this workshop will:

• Learn the four basic leadership styles.
• Determine their preferred style.
• Assess employee readiness levels for a given task or situation.
• Acquire skills to modify their leadership style to fit any situation.

Understanding People

A loyal customer has a Positive Emotional Connection with you and / or the company.

Every person has a unique behavior style - a set of behavior expectations about how they prefer to communicate, carry themselves, and interact with others. The more adept a person is at identifying and understanding behavior style preferences - and then adjusting to meet the style of others - the faster strong relationships are built. The person that learns to adapt their behavior style to communicate and interact with others will consistently establish a Positive Emotional Connection.

Participants in this workshop will:

• Learn the four basic behavior styles.
• Determine their preferred style.
• Gain techniques to identify behavior styles of others.
• Practice adapting personal style to communicate and interact with others.

Treat others the way they'd like to be treated.

Stress Management

Gain control over stress while projecting a professional image.

Stress has been identified as the number one roadblock to achieving customer satisfaction. Whether stress comes in the form of dealing with upset customers or coworkers, long hours, or an increase in customers, stress can have a great impact on a person's ability to remain confident, poised and professional. The key for individuals is to recognize that they have control over how they respond and act in any situation.

Participants in this workshop will:

• Evaluate what stress is and how it works.
• Identify causes and effects of stress in the workplace.
• Provide techniques to gain control over stress while projecting a professional image.
Contact us for a free consultation. All courses.
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